Think About It: Honolulu International Air-poor - KFVE, K5-Hawaii News Now, Local Programming

October 21, 2013

Think About It: Honolulu International Air-poor

I was on the mainland a couple of weeks back, and marveled again at how seamless things moved along at the airport. Wide aisles, quick security lines- and this was in San Francisco, a major visitor destination and a busy city for sure. California is certainly a state that is in disrepair in many ways, with bankrupt cities and other major problems, but the airports in San Francisco, San Diego, and L.A. provide a decent experience, meaning money was spent to upgrade over the years. 

Now compare that with Honolulu International Airport- construction everywhere, escalators not working, huge lines at security gates and in pick-up lines outside of baggage claim, long walks to gates and agricultural  inspection after you've already gone through security on your way out of town.  Upon landing in Honolulu after a pleasant flight, we were told to go to one baggage claim area, only to find out via the muffled airport loudspeaker that we should actually go to a different claim area. I wondered how our foreign guests ever found their bags, since they probably didn't understand the message from above? Another aspect of air travel through Honolulu is the oppressive heat in many areas of the terminal buildings. While lei greeters and private car services are in abundance, air flow just can't be found in many common areas of the airport.

Honolulu is a world class destination and there are lots of quality people who work at its airport. But the condition of the facilities (including restrooms and seating areas) and the always-under-repair reality could use some work and perhaps a master plan, as this is people's first and last impression of our fine state. Air travel is a headache anywhere, that's the world we live in. But hopefully, plans are under way somewhere to make HNL a bit more comfortable and user-friendly for harried visitors and locals. Think about it…

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