Think About It: System Failures - KFVE, K5-Hawaii News, Weather and Sports

February 12, 2015

Think About It: System Failures

We like to think that Honolulu is one of the safest big cities in America, if not the world. Unfortunately, we can't prove that lately as vital crime statistics haven't been reported to the national crime reporting program for four years. And of course, it's a systems problem. We have rampant problems locally with Medicaid and the Hawaii Health Connector- once again, it's blamed on system error. 

Information flow, antiquated equipment, technical challenges, or reporting methods, you name it, for when it comes to system failures, we've got it, on numerous fronts. And if it's not technology, then it's archaic human systems that might need to be tweaked, revisited, or blown up. Like a UH system that rewards longevity, passivity, and not rocking the boat, just like an unwieldy state public education system that everyone talks about needing a fix yet sees little innovation or demand for change. We even have a Congressional system in Washington, D.C. where nothing gets done on a regular basis by the same people who keep getting elected by fewer and fewer of the very citizens they represent every two to six years.

Winston Churchill once noted that democracy has been called the worst form of government except for all those other forms that have been tried from time to time. Entrenched, complacent people might say the same thing about systems. But like democracy, humans make systems. So let's fix the systems that simply aren't working well any more- technical and human, here and elsewhere. Is anybody listening, or is that system down, too? Think about it…

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